Privacy Policy

When you visit or make a purchase from alekhyakoppisetti.com (the "Site" or "we"), this Privacy Policy explains how the Site collects, uses, and discloses your Personal Information.

Personal Information Collection

We gather information about your device, your interactions with the Site, and information needed to process your transactions when you visit the Site. If you contact us for customer service, we may gather extra information. Any information that can uniquely identify an individual (including the information below) is referred to as "Personal Information" in this Privacy Policy. See the list below for more information about what Personal Information we collect and why.

Information about the device

• Personal Information gathered may include your web browser version, IP address, time zone, cookie information, what sites you visit, keywords searched, and how you interact with the goods and the site.
• Purpose of collection: to correctly load the Site for you, as well as to do analytics on Site usage in order to improve our Site.

• Data is collected automatically when you use cookies, log files, web beacons, tags, or pixels to visit our Site.
• Business-related disclosure: shared with our processor, Alekhya Koppisetti.

Order information

• Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number) are examples of Personal Information gathered.

• Purpose of collection: to provide products or services to you in order to complete our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for potential risk or fraud, and to provide you with information or advertising relating to our products or services in accordance with the preferences you have shared with us.

• The information was gathered from you.
• Business-related disclosure: shared with our processor, Alekhya Koppisetti.

Minors

We do not gather Personal Information from children on purpose. If you suspect your kid has supplied us with Personal Information, please email us at shopalekhyak@gmail.com to request deletion.

Personal Information Exchange

As indicated above, we share your Personal Information with service partners to assist us in providing our services and fulfilling our contracts with you.
Our online store is powered by Alekhya Koppisetti. Visit https://alekhyakoppisetti.com/pages/privacy-policy to learn more about how Alekhya Koppisetti utilises your Personal Information.

To comply with relevant laws and regulations, to react to a subpoena, search warrant, or other legitimate request for information we receive, or to otherwise defend our rights, we may share your Personal Information.

Behavioural Advertising

We use your personal information to send you targeted advertising or marketing messages that we believe will be of interest to you, as indicated above. Consider the following scenarios:

To better understand how our consumers use the Site, we employ Google Analytics. More information on how Google uses your Personal Information may be found at https://policies.google.com/privacy?hl=en. Google Analytics can also be turned off at https://tools.google.com/dlpage/gaoptout.

We share information with our advertising partners regarding your usage of the Site, purchases, and interactions with our ads on other websites. Some of this information is collected and shared directly with our advertising partners.

Making Use of Personal Data

We use your Personal Information to provide you with services such as product sales, payment processing, order shipping and fulfilment, and keeping you informed about new goods, services, and offers.

Lawful basis

If you are a European Economic Area ("EEA") resident, we treat your personal data on the following legal bases:

Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

We will keep your Personal Information for our records if you place an order through the Site until and until you ask us to delete it. Please visit the 'Your rights' section below for further information on your right to be forgotten.

Do Not Track

Please note that we do not adjust our data collecting and usage methods when we detect a "Do Not Track" signal from your browser because there is no uniform industry understanding of how to respond to such signals.

Automatic decision-making

If you are a resident of the European Economic Area (EEA), you have the right to object to processing based solely on automated decision-making (including profiling) when such decision-making has a legal effect on you or otherwise has a substantial impact on you.

To avoid fraud that does not have a legal or other substantial impacts on you, our processor employs limited automated decision-making.
Services that include elements of automated decision-making include:

Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
Temporary denylist of credit cards associated with denied listed IP addresses. This denylist persists for a small number of days.

Cookies

When you visit our Site, a cookie is a little piece of data that is transferred to your computer or device. Functional, performance, advertising, and social networking or content cookies are among the cookies we utilise. Cookies allow a website to remember your actions and preferences, which improves your surfing experience (such as login and region selection). You won't have to re-enter this information every time you visit the site or navigate from one page to the next. Cookies also offer information on how people use the website, such as whether they are new to the site or a repeat visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

A cookie's duration on your computer or mobile device is determined by whether it is a "persistent" or "session" cookie. Persistent cookies stay until they expire or are erased, but session cookies last until you close your browser. The majority of the cookies we employ are persistent, lasting anywhere from 30 minutes to two years after being downloaded to your device.

You may manage and regulate cookies in a variety of ways. Please be aware that deleting or disabling cookies may have an adverse effect on your user experience, and portions of our website may become inaccessible.
Most browsers accept cookies by default, but you may select whether or not to accept cookies using your browser's options, which are usually available in the "Tools" or "Preferences" menu. More information on how to change your browser settings, as well as how to block, manage, and filter cookies, may be found in your browser's help file.

Please keep in mind that disabling cookies may not totally prevent us from sharing information with third parties like our advertising partners. Follow the instructions in the "Behavioural Advertising" section above to exercise your rights or opt out of specific uses of your information by third parties.

Do not track

Changes

This Privacy Policy may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Details

Please contact us by e-mail at shopalekhyak@gmail.com for additional information about our privacy practices, if you have any concerns, or if you want to file a complaint.

You have the right to file a complaint with the appropriate data protection authority if you are dissatisfied with our response to your complaint.